Shipping Policy

Last updated: October 22, 2026

At Driftora, we are committed to delivering your order as smoothly and efficiently as possible. Please review our shipping policy before placing your order.

1. Order Processing Time

Orders are typically processed within 1–3 business days after purchase and payment confirmation.

Processing time includes order verification, preparation, and fulfillment. Orders are not shipped on weekends or public holidays where our fulfillment operations are closed.

2. Shipping and Delivery Time

Our estimated shipping time is up to 9 business days after your order has been processed and shipped, depending on the destination, carrier, and local delivery conditions.

The estimated total delivery time is approximately 4–12 business days, including processing and shipping, excluding weekends and public holidays where applicable.

These timeframes are estimates, not guaranteed delivery dates. Actual delivery times may vary depending on the destination country, customs clearance, carrier operations, weather, and other circumstances beyond our reasonable control.

3. International Shipping

Driftora serves customers in multiple countries. Available shipping destinations and delivery options may vary depending on the product and the destination address.

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. Unless expressly stated otherwise at checkout or required by applicable law, these charges are the customer's responsibility.

Customers are responsible for providing accurate and complete shipping information.

4. Order Tracking

When tracking information is available, we will provide it by email after your order has shipped.

Please allow time for the carrier's tracking system to update. Tracking information may not become active immediately after shipment.

5. Shipping Delays

Although we work to meet our estimated delivery times, delays may occur due to customs inspections, carrier disruptions, severe weather, peak shopping periods, or other unforeseen circumstances.

If we become aware that your order cannot be shipped within the promised timeframe, we will provide any notice and cancellation or refund options required by applicable law.

6. Lost, Damaged, or Incorrect Orders

If your order arrives damaged, contains the wrong item, or appears to be lost, please contact us at cardrift@startmail.com with your order number and relevant details.

We will investigate the issue and work with the carrier or fulfillment provider to determine an appropriate resolution in accordance with applicable law.

Nothing in this policy limits your mandatory consumer rights.

7. Incorrect Shipping Addresses

Please check your shipping address carefully before completing your purchase.

If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

If a package is returned or undeliverable, we will contact you to discuss the available options, subject to applicable law.

8. Contact Us

If you have questions about shipping, tracking, or delivery, please contact us at:

Email: cardrift@startmail.com

We are committed to providing clear information and helping resolve shipping concerns fairly.

This policy does not exclude or restrict any rights provided by applicable consumer protection laws.